Welcome to TechBolt Store. These Terms and Conditions govern your access to and use of our website and services. By placing an order, creating an account, or using our platform, you confirm that you have read, understood, and agreed to comply with the following terms.
1. Company Overview
TechBolt Store is an e-commerce platform based in UAE, specializing in used laptops and electronic gadgets. All items listed are subject to availability and inspection before shipment.
2. Product Details and Accuracy
- We strive to ensure accuracy in product descriptions, specifications, and images.
- Since our products are used laptops and electronic gadgets, slight variations in condition (such as minor scratches, marks, or cosmetic wear) may occur.
- These differences do not affect performance or functionality.
- TechBolt Store is not responsible for cosmetic imperfections that fall within acceptable quality standards for used items.
3. Order Confirmation
- Orders placed through our website are confirmed only upon issuance of a confirmation email.
- TechBolt Store reserves the right to cancel or refuse any order due to:
- Payment verification failure
- Stock unavailability
- Suspected misuse or fraudulent activity
4. Payment Options
We offer secure and flexible payment methods, including:
- Credit & Debit Cards (Visa, Mastercard)
- Bank Transfer (local transfers within United Arab Emirates)
- Cash on Delivery
- Online Gateway: PayPal
Refunds:
- Refunds will be processed to the original payment method.
- For PayPal or card payments, refund timelines depend on the policies of the payment provider.
- For COD, refunds (if applicable) will be issued via bank transfer.
5. Shipping Policy
- Shipping Costs: All shipping costs — for purchases, returns, warranty claims, and exchanges — are fully paid by the customer.
- Delivery Times:
- United Arab Emirates (Selected Areas only): 1–3 business days
- TechBolt Store is not responsible for delays caused by courier services, customs authorities, or incorrect/incomplete address details.
6. Return & Refund Policy
Returns are accepted within 7 calendar days of delivery, under the following conditions:
- Item is in the same physical condition as delivered (no damage or modifications).
- All accessories, chargers, and packaging are included.
- A valid invoice or order confirmation is presented.
Refunds:
- Full refund if the product is unused and returned in full.
- All shipping costs for returns are the responsibility of the customer.
7. Warranty Policy
- TechBolt Store provides a 30-day limited warranty on used laptops and electronic gadgets, covering internal defects and functional failures under normal usage.
- Warranty does not cover:
- Physical damage, accidental drops, or liquid exposure
- Battery wear and tear (since batteries are consumables)
- Software issues, viruses, or customer-installed modifications
- TechBolt Store will cover repair or replacement costs only if the defect is confirmed to be hardware-related.
- All shipping fees for warranty claims are the responsibility of the customer.
8. Privacy and Data Protection
- Customer data is handled securely and in accordance with UAE's data privacy standards.
- Payment information is never stored on TechBolt Store’s servers and is processed only through certified third-party gateways.
9. Acceptable Use
By using our website, you agree not to:
- Violate any local or international laws
- Interfere with website performance or security
- Engage in fraudulent activity, impersonation, or misuse of services
- Copy, reproduce, or use TechBolt Store content without authorization
10. Fraud & Abuse Prevention
TechBolt Store reserves the right to reject or restrict future transactions in cases of repeated returns, payment disputes, or any activity deemed fraudulent or abusive.
11. Customer Support
For assistance with orders, payments, or policy clarification, you may contact us:
Email: support@techboltstore.com
WhatsApp: +971 54 543 4006
